Links

Achieve Market Leadership

Analytics Insight

Analytics Notes

Banking4Tomorrow

Banking Kismet

Bank Marketing Strategies

Bankwatch

Bing Blog

Brand Mix

Business Analytics

Committed To Memory

CU Innovators

CUES Nexus

Currency Marketing

Customer Experience Matrix

Customer Service Stories

Customer U

Customer World

CU Warrior

Digital Solid

DM Gerbino

Everything CU

Financial Brand

Financial Services Club

Freaking Marketing

Frederic Baud

Gonzobanker

Information Advantage

It’s Just Brent

Jean-Christophe Capelli

Jeff For Banks

Long Tail of Banking

Loyalty Marketing Blog

Loyalty Truth

Market Insights Insider

Marketing Geek

Marketing Productivity Blog

Marketing Science

Marketing That’s Measurable

MarketPlanB

Multichannel Marketing Metrics

NetBanker

NeuroMarketing

PSST! Word of Mouth Marketing

Steve Sleeper

Ted Grigg’s Reflections About Direct Marketing

TekFin

That Credit Union Blog

The Bank Channel

The Customer Institute

The Pace of Service

The Story

Thwart Mediocrity

Tinfoiling

Truebridge Financial Marketing

William Azaroff

Working On Step 2

Write The Company

One thought on “Links

  1. Hi Ron,

    I found your article on the customer engagement interesting and useful. All of the six suggestions you have provided are excellent at measuring different aspects of customer engagement. I would like to know your thoughts on which attributes are critical in tracking product involvement dimension. Further,how to differentiate between new and old customers. Obviously, old customers would probably have more visits to the website than the new customers.

    Thanking you!

    Sincerely,

    Sachin Lahoti

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